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Communication Techniques «

Communication Techniques

Description

There must be many people who found conventional English language classes at school difficult and who have now taken jobs where face-to-face situations with customers and clients demand a certain facility with the language.

It is for such individuals that this course is intended.

Topics in this course include:

•Defining communication
•Communicating by telephone
•Writing letters
•Speaking & writing efficiently
•Avoiding ambiguity
•Effective listening & receiving communications

Outcomes

On completion of your course, you will receive two qualifications:

Communication Techniques Certificate

Communication Techniques Certificate issued by Stonebridge Associated Colleges, entitling you to use the letters SAC Cert after your name.

NCFE Level 2 Communication Techniques Award

This Course leads to an NCFE Level 2 Award Certificate for successful learners. That means that it is independently accredited at a level of learning equivalent to level 2 on the National Qualifications Framework (NQF) for England, Wales and Northern Ireland (in which case GCSE’s are at levels 1 and 2 and A Levels are at level 3). In accrediting the program at level 2, NCFE attests that its learning outcomes are at an equivalent level to a level 2 national qualification.

This award has been designed by Stonebridge Associated Colleges to meet specific learners’ or employers’ requirements. Accreditation by NCFE is a guarantee of quality. It means that this learning program has been scrutinized and approved by an independent panel of experienced educational professionals and is quality audited biannually by NCFE.

Assessment

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

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